Since inception JIBS is holding awareness programs, training sessions and workshops for teachers, principals, administrators and school children falling in the age range of 13-18. JIBS has so far conducted training workshops for1467 national schools and 386 international schools which consisted of 4861 teachers, 1623 principals and 1635 career counsellors and school administrators. Over the years since the beginning of these community outreach programs, June 2014 - July 2018, special emphasis has been given to receiving feedback and entertaining queries. Based on the feedback data accessible, needs assessment was carried out for teachers and school going adolescents. Feedback queries were examined and a thematic analysis was carried out in order to assess the issues that needed further intervention.

Majority queries revolved around addressing the management of behavioral problems in the classrooms. Queries consisted of situation problems arising in the classroom as well as personal problems faced in managing their child’s behavioral issues. Among the issues specified, increasing aggression and acting out behavior in children was the most sort after problem. Anger issues among children have been on the rise, with cases of physical violence, tantrums in class, abusive behavior increasing in number. Participants have been facing problems in managing these children. Apart from aggression, other behavioral problems identified were dealing with hyperactive behavior. These children find it impossible to pay attention in class and are unable to concentrate for longer periods. Many children are now days being diagnosed with attention deficit hyperactivity disorder, however measures of management are lacking in schools and participants are unable to handle hyperactive disruptive behaviors. Another behavior at the opposite spectrum of this which has been identified as problematic by participants is shyness and introversion. Such children remain in themselves and do not come out of their shell to participate. As a result, they are unable to form bonds with others and experience loneliness, lack of confidence and depression. All of the above have led to poor academics. Furthermore, along with this some children have been categorized as slow learners having learning disability and developmental problems such as autism. Special measures are required for such children for inclusion and to be able to catch up with the class.

1. How to handle students who misbehave with the whole class and create disturbance?

2. What should be done to increase the concentration of the students?

3. Since now children with learning difficulties are included in education and the classes are a mix of regular and LD students, I want further my knowledge on handling behavioral issues in children and would like to know how to manage students with LD.

4. How to deal with a child who is very introvert & doesn't open up in class or is always lost in some other world.

5. How can the children of ADHD students be managed in classroom?

6. Any example of positive punishment for handling a child who is naughty & undisciplined.

7. Some students are very weak in studies but they are good in other activities. They don’t want to learn anything. What to do with those students?

8. How can I as a teacher help students to inculcate self-worth & be satisfied with their achievement?

9. How to deal with aggressive children who are not ready to accept any remedial suggestions?

10. How to help a child bring a behavioural change if he or she suffering from internal problems due to broken family or less parental attention? Child loves to be a back bencher, is very silent and is getting into a habit of stealing things.

11. How to identify the precipitating factors for aggressive and violent behavior amongst students?

12. A class 10 student is very lazy and not interested in studies. However, his performance is average. How can we motivate him? How to create interest?

13. How can we regulate the behavior of a child which is effecting his/her study? For example: Day Dreaming, Over Confidence, very casual towards school activities, Hyperactivity etc.

14. How to deal with class bunkers?

15. How to help students who get stressed due to academic pressure, Peer pressure and parental demands?
Substance use such as alcohol, bidi, cigarettes, chewable tobacco, marijuana etc. have been increasing among high school students in India, with the prevalence rates being as high as 12.5% (Tsering, Pal & Dasgupta, 2010). Addiction is on the rise and students in order to attain the substance start using illegal means such as stealing, bullying etc. to obtain money to buy the drugs. Participants feel helpless and inquire “How do we deal with children who come with drugs and cigarettes always? We have counselled, yet it falls on deaf ears. We have showed him movies with the after effects but he’s not stopping.” Awareness workshops on drugs and the impact of drugs should be carried out regularly in schools. Parents should be kept in loop and special help cells should be established for students to be able to seek counseling. Another aspect of addiction which now days has evolved however is technology addiction and misuse. With the era of smart phones, ipads, laptops, internet, live chatting, virtual gaming; many students get hooked and start spending great amount of time on their gadgets, neglecting the other tasks such as school work, studying, spending family time etc. which they should do. Technology acts as an aid, however the internet has also increased impulsive behavior and nowadays students seek instant gratification with everything being on their fingertips. Measures are needed to address and control these issues.

1. We have a hostel where we are having behavioral problems like stealing, Self-abuse drugs (Maybe), and many other strange issues, specifically with children who are coming from broken houses. Kindly send materials to deal with such children.

2. How should we deal with children who use drugs and cigarettes and are always under substance influence? We have tried to counsel them but it falls on deaf ears. We have showed him movies with the after effects but he’s not stopping. What can be done?

3. How to stop the children from using mobile and internet as they are wasting time on other things which are not important?

4. More children don’t like doing their reading home assignment. They like to violate the school rules and escape from the school. They don’t obey to their parent’s as well. Maximum time is being spent in cyber cafes, on laptops, mobile, serials etc. why is this trend increasing?

5. Sir please tell me what is the solution for computer game and mobile game addiction?

6. Small children get addicted to T.V. and mobile games. How to keep this in check? What techniques can be used?

7. In the present world mobile/TV/Computer are most commonly used by each one of us in an extensive manner. How would we to convince our children to use it judiciously?

8. How to stop my child from using mobile phone?

9. Sir, do you think over use of internet / e-information is destroying creativity among young kids?

10. How can we prevent children from watch adult programs on TV or parent them from using internet?

11. What is the difference between desire and addiction?
From the feedback and queries a demand for stress management sessions was evident. There were repeated queries asking regarding managing stressful work environment and how to maintain work life balance. Many participants expressed that under stress they too developed anxiety and psychosomatic symptoms and felt the need to learn techniques for stress management in order to reduce tension and anxiety. The participants felt that there was a need to enhance positive thinking, reducing negative thoughts, reducing negativity at work.

1. How to create a stress free environment and how to work effectively under stress?

2. I want perfection in my work because of which before work I feel stress. How to respond to stress? How to compete with the situation?

3. Please give suggestions to lead a stress free life?

4. How to change negative thoughts to positive?

5. How to change the stressful situation into positive?

6. Can stress in some conditions be good to improve performance enhancement?

7. Sometimes the stress level becomes so high that even indulging in yoga, meditation or any other hobbies can’t reduce the anxiety level. So in order to reduce this what can be done?

8. Can you please explain in detail with example of stress and tension in our daily life?

9. Kindly explain ten measures & remedies to overcome stress in practical life.

10. What should we do to keep stress away at our work place where we come across different people at the same time?

11. What is the difference between anxiety and stress?

12. Sometimes negative thoughts make me more stressful. So what do you suggest? How to control such thoughts & fill self with positivity?

13. How we can remove stress when you are stressed out mentally and emotionally as well? How to overcome it?

14. How to relieve stress immediately?

15. How do we quickly de-stress or channelize our energy from a stress inducing thought to something more constructive?

16. What should a teacher do to manage stress which may act as an obstacle in delivering her lecture effectively?
From the data, it was apparent that self-esteem, confidence and moral values were considered important values and there is a need to enhance these values among students. Workshops are required to build self-esteem among students which will lead to confidence building and help improve their performance in school. There is a need to inculcate moral values in the curriculum of the schools itself or via workshops to sensitize students regarding numerous issues and help in their character development and becoming better citizens of the country.

1. How to make children confident and how to build self-esteem?

2. How we make children confident and motivate them to build self esteem.

3. Could I have a workshop/awareness programme for the parents on inculcating self esteem in their children.

4. Strategies / activities to enhance self-esteem in students during one to one sessions.

5. Can self-esteem be aroused only by appreciation? If not, what are the other ways?

6. Should we fulfill all the desires to raise the self-esteem of the children? If yes to what extent.

7. How to boost self-esteem?

8. What are the different techniques to implement to develop self-esteem among students?

9. Home do I help students develop self-confidence who come from broken homes?

10. How to improve public speaking and confidence in a child of about 5 to 6 years?

11. How to develop confidence in children at very young age e.g. my 3-year-old daughter?

12. How can we generate confidence in students? What is the best time to study?

13. Between the completion of syllabus & other issues how to inculcate moral values, giving attention to individuals etc.?

14. There are no moral values in children. Please give the suggestions how we can generate moral values in the children.

15. Is it possible to create policies so that all the schools in India are made to teach moral values more effectively? The question arises because I feel some or the other way parents and family members are also influenced by their child. Taking a basic example of Swachh Bharat Mission. The children can help bring a change in behavior of elders towards maintaining cleanliness in their surrounding.
Another theme that emerged was in terms of dealing with parents. Many queries were raised such as: “How to deal with parents who are expecting more from teachers?”, “How to deal with misbehaving parents?”, “With rise in both parents working till late, how do we ensure their conscious efforts towards their wards?, “Most parents are single with other parents out of city / abroad. The strategies to handle their concerns.”, “How can we motivate parents that knowledge is more important than marks?”, “How do deal with parents who are unwilling to accept about the rude behaviour of their child at school?”, “How to convince parents to modify their parenting attitude to assist in bringing behavioral changes in pupil?” All the above queries and more indicated a need for counseling of the parents to be as important for the child, as parents being the primary caregiver play a huge role in the development of the child. Education and sensitizing parents regarding child’s behavior issues hence becomes very important along with teaching them ways in which they can work towards the betterment of the child.

1. How to tackle behavioural problems where the parents of the ward are not receptive / Co-operative?

2. How to do deal with parents of students (Hyperactive) who create problems?

3. How can we make parents less possessive?

4. Sir, I am working in a rural area where parents are mostly illiterate. We are trying our best provide them good education. But how can change their parents thinking and home environment.

5. How can parents be helped to think about positive punishment?

6. How to control aggressive parents in parents-teachers meeting?

7. We have a student he is a boy of class 10. He was badly beaten by his father because he did not listen to his father. How do we handle such parents and children?

8. Learning is for living. How can we make students and parents understand this well as we can see all running after grades only?

9. How to deal with parents who are expecting more from teachers.

10. How to deal with misbehaved parents?

11. With rise in both parents working till late. How do we ensure their conscious efforts towards their wards?

12. How can we motivate parents that knowledge is more important than marks?

13. How can we fulfill the needs of the parents? How can we stop the parents from comparing their children with others?

14. In today's busy work schedule parents get very little time to expend with children. How to module their behaviour in such a scenario?

15. Kindly conduct awareness programme for parents on inculcating self esteem in their children.

16. How to convince parents about the behavioural problems of their child?
There seemed to be a growing interest in physiological therapy practices and whether brain wave therapy could be initiated to manage stress levels, anxiety, induce greater concentration and learning in children etc.

1. Is it possible for the behavioural faculty to talk to our psychology students about “stress” & emergency techniques like brain mapping / Brain waves therapy?

2. Where from the brain waves originate? * What is the role of melatonin and creatinine?

3. How is it possible to regulate or keep regulating the brain wave of a students or parent to help them lessen their stress & increase productivity? Regular classroom methods.
Many participants expressed their concerns and shared their personal problem with which they were dealing with. Many sorted help and requested if personal sessions could be taken for them and their wards. This clearly expresses that there is a need for interventions in order to promote mental health among the population.

1. I have a friend whose daughter needs a psychological counselling. Request you to kindly advice if you have such sessions in your institute. Please forwards me the details on my Email address.

2. My personal life issues, worries and annuities is being reflected or rather affecting my classroom teaching. How should I overcome this problem?

3. We are concerned about teacher’s psychological health (because we want teachers as role models) but we are not providing support or counseling sessions for teachers. How to go about it?

4. I have a son who’s very emotional. It is very difficult to handle him. He is 17 Years old. He is intelligent and aggressive at the same time. Please help.

5. My son is good in studies but he tries to skip written work done in the class and his regular studies at home. When handled seriously/ strictly he moves towards it but normally takes it for granted. I want to find out the reasons for such behavior and solutions for it.

6. I Wish to take an appointment to have counselling or guidance or behavior assessment for my school teachers and the staff (Support staff)

7. I want share and discuss some behavioural issues of my 24 years old son.

8. In counselling profession, how can we help that individual who/which doesn’t want to get any help? How can we help that person, if he/she doesn’t want our help, in their stressful situation, what if they don’t even want to listen us?
Lastly, many participants were interested in furthering their knowledge and training and inquired regarding educational programs and their criteria such as Phd, and other short term training courses. Principals expressed the desire to conduct such training programs in their schools as well for their teachers training. Implications

The themes derived from thematic analysis of the feedback queries, clearly imply that there is a need to conduct further interventions for helping teachers in management of behavioral problems in the classroom, handling substance abuse and technology addictions, stress management, workshops for building self-esteem and confidence among students, counseling workshops for parents and providing training courses. From the above, following interventions have been proposed to be carried out in future as a part of the community outreach programs for promotion of mental health.

1. I want to know more about your PhD courses & forensic psychology courses!!

2. I would like to know more about your PhD programme.

3. What like to know about Ph.D. Programme?

4. Want to know about short term free courses?

5. I am interested in attending the Competency Mapping courses and Leadership & stress Management for senior executive. Please let me know when the next session is going to happen in Delhi.

6. Want to know more about to Ph.D. programme.

7. Do you have any online short-term courses in behavioural sciences to train / upgrade psychologists? How do we find the information on the same? Any updates on a site?

8. Can you provide us the information regarding your short courses and some practical assessment techniques developed by your institute?

9. Are these some online courses for stress management or online counsellors to address issues of stress?

10. I am interested in doing the short course offered by you. I want to get the complete details of the courses and how to approach you?

11. I would like to enroll myself in short term courses offered by your university. I would like to have more details like when the courses will start.

12. I need to find out the details of the Ph.D. programme.

13. Would like to know more about the Ph.D. courses.